Who We Are
Our BridgeAus Team
About Us
Johanna was born in the Philippines, lived, worked, and studied in New Zealand, and then moved to Australia. While in between jobs, Johanna had a chance to work as a volunteer English teacher for migrants in New Zealand. This experience gave her so much satisfaction and sparked her interest in helping migrants.
As a migrant herself, Johanna understands the importance of getting the correct advice that will give you the best chance of getting your visa approved. It is also important to talk to someone who can effectively communicate with you because migration is a personal matter and it can be an emotional process.
Johanna has over 15 years of work experience in Marketing and Communications in various industries including IT, Telecommunications, Finance, and Surveillance. With a Bachelor’s in Computer Engineering from the Polytechnic University of the Philippines, a Masters in International Business from Auckland University, and a Graduate Certificate in Australian Immigration Law and Practice from Victoria University, Johanna’s industry and academic knowledge are put in practice as she deals with client’s individual circumstances.
Johanna is passionate in helping migrants and firmly believes that getting your visa approved is just the start a long-term and meaningful relationship.
With Johanna’s recent admission as a Legal Practitioner in Australia, we can cater to your needs for other law matters such as divorce, wills, conveyancing, employment law, and other areas of law through Dragon Legal Services.
Our mission is to help our clients reach their dream of living in Australia.
Vision: To be our clients’ family away from home.
Family
We believe that family comes first. In a family, there is love, care, and trust for each other. This is how we treat our clients. We embrace them as part of our family. We keep in touch and we genuinely care for our clients’ welfare. Getting a visa approval is just the first step of our long and meaningful relationship with our clients.
Passion
We enjoy being there in our clients journey to Australia, whether to visit, study, work or to live and settle here permanently. We look forward in celebrating every step of our clients’ new beginnings in Australia. Whether you get your visa approved, get a job offer, bought a car or found a new place to stay, these kind of news will always make our hearts smile.
Trust
Trust is earned through consistently giving out successful results, being competent, and maintaining expertise. We have a good track record of keeping our promises, ensuring compliance, and consistently educating ourselves with the ever changing migration regulations.
Our team
Iris Bernardini Mizumoto
Registered Migration Agent (MARN 2117607)
Iris provides advice to our clients during consultation sessions, reviews the accuracy, completeness, and consistency of our applications, finalises and lodges our visa applications, and acts as our clients’ advocate with the Department of Home Affairs. Iris used to practice as a Lawyer in Brazil, therefore, she handles our clients’ migration cases with ease.
Outside work, Iris is busy juggling her family responsibilities especially with her two lovely daughters.
Leah Elguy
Registered Migration Agent (MARN 2518760)
Leah gives expert and honest migration advice to our clients. She meticulously reviews forms and documents to ensure everything is accurate and complete before final lodgement.
Leah is also actively engaged in volunteering work in aged care and animal shelters, and she’s currently in the exciting process of adopting a dog.
Mary Grace Dela Paz
In her spare time, Grace looks after her family and business 24-7.
Jeania Aranador-Dino
Jeania ensures that staff members adhere to the company’s service standards as per workflow manuals, assigning work and monitoring performance of employees and also ensuring work complies with relevant government legislation, policies and procedure.
On weekends, she enjoys spending time with her two kids and helping her husband manage their family business.
Charmei Napatang
Charmei oversees the workflow compliance, task accuracy, and workload management of APSs, APOs, and CSOs. She provides guidance on application processes, reviews cases for potential issues, and maintains key reports such as the case updates summary and revenue recognition.
Charmei loves to lounge around and splurge on me-time on her days off.
Ivy Balines
Ivy is responsible for managing and responding to all client inquiries, overseeing the consultation booking process, and handling consultation notes. Her duties include corresponding with clients who have booked consultations, reviewing the work of Lead Staff, and finalising consultation notes before forwarding them to the Registered Migration Agent (RMA). Ivy also ensures the timely delivery of RMA-completed consultation notes to clients, provides clear instructions to the Customer Service Officer (CSO) or Application Preparation Officer (APO) regarding next steps after consultations, and reminds the RMA of any pending action items.
Outside of work, Ivy enjoys immersing herself in the world of anime, drawn to its captivating stories and unique characters. She also enjoys staying active through outdoor activities such as hiking, where she can connect with nature, challenge herself, and recharge both physically and mentally.
Joe Francis Espinosa
Francis is an Application Project Supervisor with strong experience in managing visa and migration applications. He prepares and finalises forms, reviews client documents, updates Immisys, and coordinates with RMAs and CSOs to ensure accuracy. He also oversees APOs to ensure compliance with workflow standards and timelines.
Outside of work, Francis enjoys relaxing through video games, listening to music, and taking walks. He also has a passion for travel, often exploring new places during his time off.
Hannah Benicarlo
As a Lead Conversion Staff, she is responsible for managing the client onboarding process, which includes creating client profiles and consultation cases in IMMIsys, organizing and maintaining documentation via Google Drive, and preparing comprehensive consultation notes. She also oversees client communications through the company’s Facebook page, ensuring timely and professional responses.
Outside of her professional role, she enjoys traveling, shopping, spending quality time with friends, attending social events and concerts, and has a passion for cooking—particularly baking.
Sarah Jean Padilla
Sarah serves as the main point of contact for clients, handling timely communication, coordinating with APO/APS, and tracking application progress via IMMIsys to keep clients well-informed.
She enjoys K-dramas, traveling, and exploring new experiences—from food to spontaneous getaways.