On October 7th 2013, the Minister for Consumer Affairs, Heidi Victoria launched a collection of videos designed to help migrants understand their consumer rights in Australia.
The videos, entitled My Consumer Rights, aim to educate people who have recently arrived on temporary or permanent visas on what to expect when buying and selling goods in Australia . They explore the rules and regulations around \”shopping rights, refunds, contracts, guarantees and warranties, lay-by agreements, resolving issues and lodging a complaint under Australian Consumer Law,\” said Ms Victoria.To access the videos, please click here